Hotel Pennsylvania

Juan Manuel · 2020-01-20

Norah · 2019-12-20

＋ Location - within walking distance of many tourist attractions and great transport links. After change of room was undertaken all was fine. Price and location suit short term stay and easy access to most of NY. Reception staff very efficient and helpful. Conscierge very efficient, helpful and knowledgable.

－ Room given initiallly was not up to scratch - very old, tired and in dire need of updating, cleaning and replacement of bathroom facilities. Did ask to get moved and did eventually happen (after a few visits to Manager). New room was clean, adequate and appropriate to price charged.

Jeanette · 2019-10-25

＋ location was great

－ hotel room was filthy and no way I would have even put my dog in it, don't know why all hotel rooms aren't updated and cleaned properly

Lynne · 2019-10-10

Joe · 2019-10-08

＋ Superb location and clearly was a great venue when first built, but it’s looking very tired now, unless you can bag one of the newly refurbished rooms which they will allow you to upgrade too at check in for another $100 a night! The receptionists could be more friendly, but the security and cleaners were great. In balance, not bad value for such a convenient location.

－ The extra charge for the ‘services/facilities’ that you won’t use. The gym for example is not even located in the hotel, it’s a block away! $35 per day wether you use it or not. This had to be paid before they would release the room key. You also get charged local taxes at this point too which bumps up the price! Rooms were clean but had very dated decor and fittings. People were also smoking in certain rooms so the smell naturally carried throughout.